*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

  /* Identidade Grupo Evo (mesma paleta do painel interno) */
  :root {
    --ink:       #0B0B0D;   /* preto (login-left / títulos) */
    --ink2:      #104E8B;   /* azul profundo (acento/gradiente) */
    --blue:      #104E8B;   /* primário (botões/links) — azul profundo da marca */
    --blue2:     #5C67F9;   /* índigo da paleta (hover/gradiente) */
    --blue-lite: #E8F2FD;   /* tint azul claro */
    --brand:     #5CB5F9;   /* azul claro da marca (destaques) */
    --surface:   #F7FAFC;
    --white:     #FFFFFF;
    --border:    #E2E8F0;
    --text:      #374151;
    --muted:     #6B7280;
    --green:     #2F9E5F;
    --green-bg:  #E6F7EC;
    --amber:     #C2740C;
    --amber-bg:  #FDEBD3;
    --red:       #D14D7E;   /* rosa da paleta como alerta */
    --red-bg:    #FCE7F0;
    --sidebar-w: 240px;
  }

  html, body { height: 100%; font-family: 'Inter', sans-serif; background: var(--surface); color: var(--text); }

  /* ── LOGIN SCREEN ──────────────────────── */
  .login-screen {
    min-height: 100vh;
    display: flex;
    align-items: stretch;
  }

  .login-left {
    flex: 0 0 50%;
    background: #07080B;
    position: relative;
    overflow: hidden;
    display: flex; align-items: center; justify-content: center;
  }
  .pt-blob { position:absolute; border-radius:50%; filter:blur(74px); opacity:.5; mix-blend-mode:screen; }
  .login-left .pb1 { width:320px;height:320px; background:#5CB5F9; top:-60px; left:-50px; animation:ptDrift1 20s ease-in-out infinite; }
  .login-left .pb2 { width:280px;height:280px; background:#F95CB5; bottom:30px; right:-60px; opacity:.45; animation:ptDrift2 24s ease-in-out infinite; }
  .login-left .pb3 { width:260px;height:260px; background:#5CF9EE; bottom:-50px; left:18%; opacity:.4; animation:ptDrift3 27s ease-in-out infinite; }
  .login-left .pb4 { width:240px;height:240px; background:#5C67F9; top:16%; right:16%; opacity:.42; animation:ptDrift1 18s ease-in-out infinite reverse; }
  .login-left .pb5 { width:220px;height:220px; background:#B5F95C; top:44%; left:12%; opacity:.34; animation:ptDrift2 22s ease-in-out infinite; }
  @keyframes ptDrift1 { 0%,100%{transform:translate(0,0) scale(1)} 50%{transform:translate(55px,45px) scale(1.18)} }
  @keyframes ptDrift2 { 0%,100%{transform:translate(0,0) scale(1)} 50%{transform:translate(-50px,55px) scale(.85)} }
  @keyframes ptDrift3 { 0%,100%{transform:translate(0,0) scale(1)} 50%{transform:translate(40px,-50px) scale(1.15)} }
  .login-left::after { content:''; position:absolute; inset:0; z-index:3; pointer-events:none; background:radial-gradient(120% 90% at 50% 44%, transparent 42%, rgba(0,0,0,.6) 100%); }
  .pt-grain { position:absolute; inset:0; z-index:3; pointer-events:none; opacity:.07; mix-blend-mode:overlay; background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.9' numOctaves='2'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E"); }
  .pt-chip { position:absolute; z-index:4; border-radius:6px; box-shadow:0 10px 24px rgba(0,0,0,.4); transition:transform .2s ease-out; animation:ptPulse 5s ease-in-out infinite; }
  .login-left .pc1 { top:18%; left:16%; width:18px;height:18px; background:#5CF9EE; }
  .login-left .pc2 { top:26%; right:18%; width:13px;height:13px; background:#F95CB5; animation-delay:1.2s; }
  .login-left .pc3 { bottom:20%; left:22%; width:22px;height:22px; background:#B5F95C; animation-delay:.6s; }
  @keyframes ptPulse { 0%,100%{opacity:.45} 50%{opacity:.95} }
  .pt-inner { position:relative; z-index:5; text-align:center; transition:transform .25s ease-out; animation:ptEnter 1s cubic-bezier(.2,.8,.2,1) both; }
  .pt-ring { position:absolute; width:360px; height:360px; left:50%; top:54%; margin:-180px 0 0 -180px; z-index:-1; border-radius:50%; filter:blur(28px); opacity:.5; animation:ptRotate 16s linear infinite; background:conic-gradient(from 0deg,#5CB5F9,#5CF9EE,#B5F95C,#F95CB5,#F9A05C,#5C67F9,#5CB5F9); }
  .pt-eyebrow { font-size:13px; font-weight:700; letter-spacing:4px; text-transform:uppercase; margin-bottom:22px; background:linear-gradient(90deg,#5CB5F9,#B5F95C,#F95CB5,#5CB5F9); background-size:200% 100%; -webkit-background-clip:text; background-clip:text; color:transparent; animation:ptShimmer 6s linear infinite; }
  .pt-logo { width:min(300px,60%); height:auto; display:block; margin:0 auto; animation:ptFloaty 7s ease-in-out infinite; filter:drop-shadow(0 12px 34px rgba(0,0,0,.5)); }
  .pt-accent { position:absolute; left:0; right:0; bottom:0; height:5px; z-index:5; background:linear-gradient(90deg,#5CB5F9,#5CF9EE,#B5F95C,#F95CB5,#F9A05C,#5C67F9,#5CB5F9); background-size:200% 100%; animation:ptFlow 8s linear infinite; }
  @keyframes ptRotate { to{ transform:rotate(360deg) } }
  @keyframes ptShimmer { to{ background-position:200% 0 } }
  @keyframes ptFloaty { 0%,100%{transform:translateY(0)} 50%{transform:translateY(-12px)} }
  @keyframes ptFlow { from{background-position:0 50%} to{background-position:200% 50%} }
  @keyframes ptEnter { from{opacity:0; transform:translateY(26px) scale(.96)} to{opacity:1; transform:none} }

  .ll-logo {
    display: flex; align-items: center; gap: 10px;
    margin-bottom: auto;
  }
  .ll-logo-icon {
    width: 36px; height: 36px; border-radius: 10px;
    background: var(--blue); display: flex; align-items: center; justify-content: center;
  }
  .ll-logo-icon svg { width: 19px; height: 19px; fill: white; }
  .ll-logo-name { font-family: 'Sora', sans-serif; font-size: 18px; font-weight: 700; color: white; }
  .ll-logo-name span { color: #5CB5F9; }

  .ll-hero { margin-bottom: 60px; position: relative; z-index: 1; }
  .ll-eyebrow { font-size: 11px; font-weight: 700; letter-spacing: 2px; text-transform: uppercase; color: #5CB5F9; margin-bottom: 14px; }
  .ll-heading { font-family: 'Sora', sans-serif; font-size: 34px; font-weight: 800; color: white; line-height: 1.2; margin-bottom: 18px; }
  .ll-heading em { font-style: normal; color: #9AD0FB; }
  .ll-body { font-size: 14px; color: rgba(255,255,255,.5); line-height: 1.7; max-width: 320px; }

  .ll-features { display: flex; flex-direction: column; gap: 14px; position: relative; z-index: 1; }
  .ll-feat {
    display: flex; align-items: flex-start; gap: 12px;
  }
  .ll-feat-icon {
    width: 34px; height: 34px; border-radius: 8px;
    background: rgba(255,255,255,.07);
    display: flex; align-items: center; justify-content: center;
    flex-shrink: 0;
  }
  .ll-feat-icon svg { width: 15px; height: 15px; stroke: #9AD0FB; fill: none; }
  .ll-feat-text strong { display: block; font-size: 13px; font-weight: 600; color: white; margin-bottom: 2px; }
  .ll-feat-text span { font-size: 12px; color: rgba(255,255,255,.4); line-height: 1.5; }

  .login-right {
    flex: 1;
    display: flex; align-items: center; justify-content: center;
    padding: 48px 32px;
    background: #F7FAFC;
    position: relative;
  }
  .login-right::before { content:''; position:absolute; top:0; left:0; right:0; height:4px; background:linear-gradient(90deg,#5CB5F9,#5C67F9); }

  .login-card {
    width: 100%; max-width: 400px;
    background: var(--white);
    border-radius: 20px;
    padding: 40px;
    box-shadow: 0 4px 40px rgba(15,23,42,.08);
    border: 1px solid var(--border);
  }
  .login-card h2 { font-family: 'Sora', sans-serif; font-size: 22px; font-weight: 700; color: var(--ink); margin-bottom: 6px; }
  .login-card p { font-size: 13.5px; color: var(--muted); margin-bottom: 28px; }

  .field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 16px; }
  .field label { font-size: 12.5px; font-weight: 600; color: var(--text); }
  .field input, .field select, .field textarea {
    padding: 10px 13px;
    border: 1.5px solid var(--border);
    border-radius: 9px;
    font-size: 13.5px; font-family: 'Inter', sans-serif;
    color: var(--text); outline: none;
    transition: border .15s, box-shadow .15s;
    background: var(--white);
  }
  .field input:focus, .field select:focus, .field textarea:focus {
    border-color: var(--blue);
    box-shadow: 0 0 0 3px rgba(79,70,229,.1);
  }
  .field input::placeholder { color: #CBD5E1; }
  .field textarea { resize: vertical; min-height: 80px; }

  .partner-select-wrap {
    position: relative;
  }
  .partner-badge {
    position: absolute; right: 12px; top: 50%; transform: translateY(-50%);
    background: var(--blue-lite); color: var(--blue);
    font-size: 10px; font-weight: 700;
    padding: 2px 8px; border-radius: 20px;
    pointer-events: none;
  }

  .btn-login {
    position: relative; overflow: hidden;
    width: 100%; padding: 14px;
    background: linear-gradient(135deg,#5CB5F9,#5C67F9);
    background-size: 180% 180%; background-position: 0 0;
    color: #fff; border: none; border-radius: 12px;
    font-family: 'Inter', sans-serif;
    font-size: 15px; font-weight: 700; letter-spacing: .2px;
    cursor: pointer; margin-top: 8px;
    box-shadow: 0 10px 24px rgba(92,103,249,.28);
    transition: transform .15s, box-shadow .15s, background-position .5s;
  }
  .btn-login::after { content:''; position:absolute; top:0; left:-130%; width:55%; height:100%; transform:skewX(-18deg); background:linear-gradient(100deg,transparent,rgba(255,255,255,.5),transparent); transition:left .6s ease; }
  .btn-login:hover { transform: translateY(-2px); background-position:100% 100%; box-shadow: 0 16px 32px rgba(92,103,249,.4); }
  .btn-login:hover::after { left:150%; }
  .login-footer { text-align: center; font-size: 12px; color: var(--muted); margin-top: 20px; }
  .login-footer a { color: var(--blue); text-decoration: none; font-weight: 500; }

  /* Tela de login sempre em tema claro (cores fixas, independem do tema do app) */
  #loginScreen .login-right { background:#F7FAFC; }
  #loginScreen .login-card { background:#fff; border-color:#E6EBF1; box-shadow:0 8px 40px rgba(15,23,42,.10); }
  #loginScreen .login-card h2 { color:#0B0B0D; }
  #loginScreen .login-card p { color:#6B7280; }
  #loginScreen .field label { color:#0B0B0D; }
  #loginScreen .field input { background:#fff; color:#374151; border-color:#E6EBF1; }
  #loginScreen .field input:focus { border-color:#5CB5F9; box-shadow:0 0 0 4px rgba(92,181,249,.18); }
  #loginScreen .field input::placeholder { color:#9AA6B2; }
  #loginScreen .login-footer { color:#6B7280; }
  #loginScreen .login-footer a { color:#2C7BD6; }
  @media (prefers-reduced-motion: reduce) { #loginScreen * { animation:none !important; } }

  /* ── APP SCREEN ──────────────────────── */
  .app-screen { display: none; height: 100vh; overflow: hidden; flex-direction: column; }
  .app-screen.active { display: flex; }

  /* topbar */
  .topbar {
    height: 60px;
    background: #0B0B0D;
    display: flex; align-items: center;
    padding: 0 24px;
    gap: 16px;
    flex-shrink: 0;
  }
  .topbar-logo { display: flex; align-items: center; gap: 9px; }
  .topbar-logo .t-icon { width: 30px; height: 30px; border-radius: 8px; background: var(--blue); display: flex; align-items: center; justify-content: center; }
  .topbar-logo .t-icon svg { width: 15px; height: 15px; fill: white; }
  .topbar-logo .t-name { font-family: 'Sora', sans-serif; font-size: 15px; font-weight: 700; color: white; }
  .topbar-logo .t-name span { color: #5CB5F9; }
  .topbar-sep { width: 1px; height: 24px; background: rgba(255,255,255,.1); margin: 0 4px; }
  .partner-label { font-size: 12.5px; color: rgba(255,255,255,.5); font-weight: 500; }
  .partner-name-top { font-size: 13px; color: white; font-weight: 600; }

  .topbar-right { margin-left: auto; display: flex; align-items: center; gap: 12px; }
  .user-chip { display: flex; align-items: center; gap: 8px; }
  .user-av { width: 30px; height: 30px; border-radius: 50%; background: var(--blue); display: flex; align-items: center; justify-content: center; font-size: 11px; font-weight: 700; color: white; }
  .user-chip span { font-size: 13px; color: rgba(255,255,255,.8); font-weight: 500; }
  .logout-btn {
    padding: 6px 14px;
    border: 1px solid rgba(255,255,255,.15);
    border-radius: 7px;
    background: transparent; color: rgba(255,255,255,.6);
    font-family: 'Inter', sans-serif; font-size: 12.5px; font-weight: 500;
    cursor: pointer; transition: all .15s;
  }
  .logout-btn:hover { border-color: rgba(255,255,255,.3); color: white; }

  /* layout */
  .app-body { flex: 1; display: flex; overflow: hidden; }

  /* sidenav */
  .sidenav {
    width: var(--sidebar-w);
    background: var(--white);
    border-right: 1px solid var(--border);
    display: flex; flex-direction: column;
    padding: 20px 12px;
    gap: 4px;
    flex-shrink: 0;
    overflow-y: auto;
  }
  .sidenav-label { font-size: 10px; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--muted); padding: 10px 12px 6px; }
  .snav-item {
    display: flex; align-items: center; gap: 9px;
    padding: 9px 12px; border-radius: 8px;
    cursor: pointer;
    font-size: 13.5px; font-weight: 500; color: var(--muted);
    transition: all .15s;
    position: relative;
  }
  .snav-item:hover { background: var(--surface); color: var(--text); }
  .snav-item.active { background: var(--blue-lite); color: var(--blue); font-weight: 600; }
  .snav-item svg { width: 16px; height: 16px; flex-shrink: 0; }
  .snav-badge { margin-left: auto; background: var(--blue); color: white; font-size: 10px; font-weight: 700; padding: 1px 7px; border-radius: 20px; }
  .snav-badge.amber { background: var(--amber); }
  .snav-badge.green { background: var(--green); }

  /* main panel */
  .main-panel { flex: 1; overflow-y: auto; padding: 28px; display: flex; flex-direction: column; gap: 24px; }

  /* page header */
  .page-hd { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
  .page-hd-text h1 { font-family: 'Sora', sans-serif; font-size: 22px; font-weight: 700; color: var(--ink); }
  .page-hd-text p { font-size: 13.5px; color: var(--muted); margin-top: 4px; }

  .btn { display: inline-flex; align-items: center; gap: 7px; padding: 9px 18px; border-radius: 9px; border: none; font-family: 'Inter', sans-serif; font-size: 13.5px; font-weight: 600; cursor: pointer; transition: all .15s; white-space: nowrap; }
  .btn svg { width: 15px; height: 15px; }
  .btn-primary { background: var(--blue); color: white; }
  .btn-primary:hover { background: #0B3B6B; transform: translateY(-1px); box-shadow: 0 4px 14px rgba(79,70,229,.3); }
  .btn-ghost { background: var(--white); border: 1.5px solid var(--border); color: var(--text); }
  .btn-ghost:hover { border-color: var(--blue); color: var(--blue); }

  /* summary cards */
  .summary-row { display: grid; grid-template-columns: repeat(3,1fr); gap: 14px; }
  .sum-card {
    background: var(--white); border: 1px solid var(--border); border-radius: 12px;
    padding: 18px 20px;
    display: flex; align-items: center; gap: 14px;
  }
  .sum-icon { width: 40px; height: 40px; border-radius: 10px; display: flex; align-items: center; justify-content: center; flex-shrink: 0; }
  .sum-icon svg { width: 18px; height: 18px; }
  .sum-icon.blue { background: var(--blue-lite); color: var(--blue); }
  .sum-icon.amber { background: var(--amber-bg); color: var(--amber); }
  .sum-icon.green { background: var(--green-bg); color: var(--green); }
  .sum-value { font-family: 'Sora', sans-serif; font-size: 26px; font-weight: 700; color: var(--ink); line-height: 1; }
  .sum-label { font-size: 12px; color: var(--muted); margin-top: 3px; }

  /* ticket list panel */
  .panel { background: var(--white); border: 1px solid var(--border); border-radius: 14px; overflow: hidden; }
  .panel-head { padding: 18px 22px; display: flex; align-items: center; justify-content: space-between; border-bottom: 1px solid var(--border); }
  .panel-title { font-family: 'Sora', sans-serif; font-size: 15px; font-weight: 700; color: var(--ink); }

  /* filter tabs */
  .filter-tabs { display: flex; gap: 2px; background: var(--surface); border-radius: 8px; padding: 3px; }
  .filter-tab { padding: 5px 13px; border-radius: 6px; font-size: 12.5px; font-weight: 500; cursor: pointer; color: var(--muted); transition: all .15s; border: none; background: transparent; font-family: 'Inter', sans-serif; }
  .filter-tab.active { background: var(--white); color: var(--ink); font-weight: 600; box-shadow: 0 1px 4px rgba(0,0,0,.08); }

  /* ticket cards (card style, not table — partners see fewer tickets) */
  .ticket-list { padding: 12px 16px; display: flex; flex-direction: column; gap: 8px; }
  .ticket-card {
    border: 1.5px solid var(--border);
    border-radius: 10px; padding: 14px 16px;
    cursor: pointer; transition: all .18s;
    display: flex; align-items: flex-start; gap: 14px;
  }
  .ticket-card:hover { border-color: var(--blue); background: var(--blue-lite); box-shadow: 0 2px 10px rgba(16,78,139,.10); }
  .ticket-card.selected { border-color: var(--blue); background: var(--blue-lite); }
  .tc-left { flex: 1; min-width: 0; }
  .tc-id { font-size: 11.5px; font-weight: 700; color: var(--muted); font-family: 'Sora', sans-serif; margin-bottom: 3px; }
  .tc-subject { font-size: 14px; font-weight: 600; color: var(--ink); margin-bottom: 4px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
  .tc-meta { font-size: 12px; color: var(--muted); display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
  .tc-meta span { display: flex; align-items: center; gap: 4px; }
  .tc-meta svg { width: 12px; height: 12px; }
  .tc-right { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; flex-shrink: 0; }

  /* pills */
  .pill { display: inline-flex; align-items: center; gap: 4px; padding: 3px 9px; border-radius: 20px; font-size: 11.5px; font-weight: 600; white-space: nowrap; }
  .pill::before { content: ''; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
  .pill.aberto    { background: var(--blue-lite); color: var(--blue); }
  .pill.pendente  { background: var(--amber-bg);  color: var(--amber); }
  .pill.resolvido { background: var(--green-bg);  color: var(--green); }
  .pill.p1 { background: var(--red-bg);   color: var(--red); }
  .pill.p2 { background: var(--amber-bg); color: var(--amber); }
  .pill.p3 { background: var(--blue-lite);color: var(--blue); }
  .pill.p4 { background: var(--border);    color: var(--muted); }

  .empty-state { padding: 48px 24px; text-align: center; }
  .empty-state svg { width: 44px; height: 44px; color: var(--border); margin: 0 auto 14px; display: block; }
  .empty-state h3 { font-family: 'Sora', sans-serif; font-size: 15px; font-weight: 700; color: var(--ink); margin-bottom: 6px; }
  .empty-state p { font-size: 13.5px; color: var(--muted); }

  /* TICKET DETAIL side panel */
  .detail-panel {
    width: 380px; flex-shrink: 0;
    background: var(--white); border-left: 1px solid var(--border);
    display: flex; flex-direction: column;
    overflow: hidden;
    transition: width .25s ease;
  }
  .detail-panel.hidden { width: 0; }
  .detail-head {
    padding: 18px 20px 14px;
    border-bottom: 1px solid var(--border);
    display: flex; align-items: center; justify-content: space-between;
    flex-shrink: 0;
  }
  .detail-head-title { font-family: 'Sora', sans-serif; font-size: 14px; font-weight: 700; color: var(--ink); }
  .close-det { width: 28px; height: 28px; border: 1px solid var(--border); border-radius: 7px; background: var(--white); cursor: pointer; display: flex; align-items: center; justify-content: center; color: var(--muted); transition: all .15s; }
  .close-det:hover { border-color: var(--red); color: var(--red); }
  .close-det svg { width: 12px; height: 12px; }
  .detail-body { flex: 1; overflow-y: auto; padding: 18px 20px; display: flex; flex-direction: column; gap: 16px; }
  .det-section { display: flex; flex-direction: column; gap: 6px; }
  .det-label { font-size: 10.5px; font-weight: 700; letter-spacing: .8px; text-transform: uppercase; color: var(--muted); }
  .det-value { font-size: 13.5px; color: var(--ink); font-weight: 500; }
  .det-desc { font-size: 13px; color: var(--text); line-height: 1.6; background: var(--surface); border-radius: 8px; padding: 12px; }
  .det-divider { height: 1px; background: var(--border); }
  .timeline { display: flex; flex-direction: column; gap: 0; }
  .tl-item { display: flex; gap: 10px; }
  .tl-dot-col { display: flex; flex-direction: column; align-items: center; }
  .tl-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--blue); flex-shrink: 0; margin-top: 5px; }
  .tl-line { width: 1px; flex: 1; background: var(--border); margin: 3px 0; min-height: 14px; }
  .tl-content { padding-bottom: 14px; flex: 1; }
  .tl-text { font-size: 12.5px; color: var(--text); }
  .tl-text b { color: var(--ink); font-weight: 600; }
  .tl-time { font-size: 11px; color: var(--muted); margin-top: 2px; }
  .det-footer { padding: 14px 20px; border-top: 1px solid var(--border); flex-shrink: 0; }
  .reply-box { display: flex; gap: 8px; }
  .reply-input { flex: 1; padding: 8px 12px; border: 1.5px solid var(--border); border-radius: 8px; font-size: 13px; font-family: 'Inter', sans-serif; outline: none; transition: border .15s; }
  .reply-input:focus { border-color: var(--blue); }
  .reply-input::placeholder { color: #CBD5E1; }
  .send-btn { padding: 8px 14px; background: var(--blue); color: white; border: none; border-radius: 8px; font-family: 'Inter', sans-serif; font-size: 13px; font-weight: 600; cursor: pointer; transition: background .15s; }
  .send-btn:hover { background: #0B3B6B; }

  /* NEW TICKET MODAL */
  .modal-overlay { position: fixed; inset: 0; background: rgba(15,23,42,.45); display: none; align-items: center; justify-content: center; z-index: 100; backdrop-filter: blur(3px); }
  .modal-overlay.open { display: flex; }
  .modal { background: var(--white); border-radius: 18px; width: 560px; max-width: 95vw; max-height: 90vh; overflow-y: auto; box-shadow: 0 24px 64px rgba(15,23,42,.25); animation: slideup .2s cubic-bezier(.4,0,.2,1); }
  @keyframes slideup { from { transform: translateY(20px); opacity: 0; } to { transform: none; opacity: 1; } }
  .modal-header { padding: 24px 28px 18px; border-bottom: 1px solid var(--border); display: flex; align-items: center; justify-content: space-between; }
  .modal-title { font-family: 'Sora', sans-serif; font-size: 17px; font-weight: 700; color: var(--ink); }
  .modal-sub { font-size: 12.5px; color: var(--muted); margin-top: 3px; }
  .close-btn { width: 32px; height: 32px; border-radius: 8px; border: 1px solid var(--border); background: var(--white); cursor: pointer; color: var(--muted); display: flex; align-items: center; justify-content: center; transition: all .15s; }
  .close-btn:hover { border-color: var(--red); color: var(--red); }
  .close-btn svg { width: 13px; height: 13px; }
  .modal-body { padding: 22px 28px; display: flex; flex-direction: column; gap: 16px; }
  .form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
  .modal-footer { padding: 16px 28px 24px; display: flex; gap: 10px; justify-content: flex-end; border-top: 1px solid var(--border); }

  /* toast */
  .toast { position: fixed; bottom: 24px; right: 24px; background: #0B0B0D; color: white; padding: 13px 20px; border-radius: 11px; font-size: 13.5px; font-weight: 500; display: none; align-items: center; gap: 10px; box-shadow: 0 8px 28px rgba(0,0,0,.22); z-index: 200; animation: slideup .2s ease; }
  .toast.show { display: flex; }
  .toast-icon { width: 22px; height: 22px; background: var(--green); border-radius: 50%; display: flex; align-items: center; justify-content: center; flex-shrink: 0; }
  .toast-icon svg { width: 11px; height: 11px; stroke: white; fill: none; stroke-width: 2.5; }

  /* scrollbar */
  ::-webkit-scrollbar { width: 5px; } ::-webkit-scrollbar-track { background: transparent; } ::-webkit-scrollbar-thumb { background: var(--border); border-radius: 10px; }

  @media (max-width: 900px) {
    .login-left { display: none; }
    .summary-row { grid-template-columns: 1fr 1fr; }
    .detail-panel { position: fixed; inset: 0; width: 100%; z-index: 50; }
    .detail-panel.hidden { width: 0; overflow: hidden; }
    .form-row { grid-template-columns: 1fr; }
  }
  @media (max-width: 600px) {
    .sidenav { display: none; }
    .summary-row { grid-template-columns: 1fr; }
  }

  /* ── ACENTO DA PALETA (faixa de gradiente sob a topbar) ── */
  .topbar {
    border-bottom: 2px solid transparent;
    border-image: linear-gradient(90deg, #5CB5F9, #5CF9EE, #B5F95C, #F95CB5, #F9A05C) 1;
  }

  /* ── TEMA ESCURO ─────────────────────────────── */
  :root[data-theme="dark"] {
    --surface:   #0E1116;
    --white:     #171B22;
    --border:    #262B33;
    --text:      #D6DAE0;
    --muted:     #8A94A3;
    --ink:       #F4F6F8;   /* títulos claros no escuro (fundos usam preto fixo) */
    --blue-lite: #12283F;
    --green-bg:  #10251A;
    --amber-bg:  #2A1E0C;
    --red-bg:    #2A1320;
  }
  html, body { transition: background .2s ease, color .2s ease; }
  [data-theme="dark"] .snav-item:hover { background: rgba(255,255,255,0.05); }
  /* Texto sobre fundos-tint: clareia no escuro para manter contraste/legibilidade */
  [data-theme="dark"] .pill.aberto,
  [data-theme="dark"] .pill.p3,
  [data-theme="dark"] .sum-icon.blue,
  [data-theme="dark"] .snav-item.active,
  [data-theme="dark"] .login-footer a { color: var(--brand); }
  [data-theme="dark"] .pill.pendente,
  [data-theme="dark"] .pill.p2 { color: #F9A05C; }
  [data-theme="dark"] .pill.resolvido { color: #6FDCA0; }
  [data-theme="dark"] .pill.p1 { color: #F98CBE; }
  [data-theme="dark"] .btn-ghost:hover { color: var(--brand); border-color: var(--brand); }

  /* ── BOTÕES DE TOGGLE (tema / retrair) na topbar escura ── */
  .pt-toggle {
    width: 34px; height: 34px; flex-shrink: 0;
    border: 1px solid rgba(255,255,255,.15); background: transparent;
    color: rgba(255,255,255,.6); border-radius: 8px; cursor: pointer;
    display: flex; align-items: center; justify-content: center;
    transition: color .15s, border-color .15s;
  }
  .pt-toggle:hover { color: #fff; border-color: rgba(255,255,255,.3); }
  .pt-toggle svg { width: 17px; height: 17px; fill: none; stroke: currentColor; stroke-width: 2; }
  :root:not([data-theme="dark"]) .pt-theme .sun  { display: none; }
  :root[data-theme="dark"] .pt-theme .moon { display: none; }

  /* ── SIDENAV RETRÁTIL ────────────────────────── */
  .sidenav { transition: width .18s ease; }
  .app-body.nav-collapsed .sidenav { width: 66px; padding: 20px 8px; }
  .app-body.nav-collapsed .sidenav-label { display: none; }
  .app-body.nav-collapsed .snav-item { font-size: 0; justify-content: center; padding: 10px; }
  .app-body.nav-collapsed .snav-badge { display: none; }

  /* ── STATUS CANCELADO + COMBOBOX DESTINATÁRIO + INDICADOR DE NOTIFICAÇÃO ── */
  .pill.cancelado { background: #EEF0F3; color: var(--muted); }
  [data-theme="dark"] .pill.cancelado { background: #232A36; color: var(--muted); }

  .dest-list {
    position: absolute; left: 0; right: 0; top: 100%; z-index: 40;
    background: var(--white); border: 1px solid var(--border); border-radius: 10px;
    margin-top: 4px; box-shadow: 0 8px 24px rgba(15,23,42,.14);
    max-height: 210px; overflow-y: auto;
  }
  .dest-opt { padding: 9px 12px; font-size: 13.5px; color: var(--text); cursor: pointer; }
  .dest-opt:hover { background: var(--surface); color: var(--ink); }

  .notif-dot {
    position: absolute; top: 2px; right: 2px;
    width: 9px; height: 9px; border-radius: 50%;
    background: #EF4444; border: 2px solid var(--white); box-sizing: content-box;
    pointer-events: none;
  }

  /* ── CARD DE NOTIFICAÇÃO (canto inferior direito, clicável) ── */
  .notif-stack { position: fixed; right: 20px; bottom: 20px; z-index: 3000; display: flex; flex-direction: column; gap: 10px; width: 330px; max-width: calc(100vw - 40px); }
  .notif-card {
    display: flex; align-items: flex-start; gap: 10px;
    background: var(--white); color: var(--text);
    border: 1px solid var(--border); border-left: 4px solid var(--brand);
    border-radius: 12px; padding: 12px 12px 12px 14px;
    box-shadow: 0 12px 32px rgba(2,6,23,.20); cursor: pointer;
    opacity: 0; transform: translateX(24px); transition: opacity .2s ease, transform .2s ease;
  }
  .notif-card.in { opacity: 1; transform: none; }
  .notif-card.out { opacity: 0; transform: translateX(24px); }
  .notif-card:hover { border-color: var(--brand); box-shadow: 0 14px 36px rgba(2,6,23,.28); }
  .notif-card-icon { width: 34px; height: 34px; flex-shrink: 0; border-radius: 9px; background: var(--blue-lite); color: var(--blue); display: flex; align-items: center; justify-content: center; }
  .notif-card-icon svg { width: 18px; height: 18px; }
  .notif-card-body { flex: 1; min-width: 0; }
  .notif-card-title { font-weight: 700; font-size: 13.5px; color: var(--ink); }
  .notif-card-text { font-size: 12.5px; color: var(--muted); margin-top: 2px; overflow: hidden; text-overflow: ellipsis; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
  .notif-card-close { border: none; background: transparent; color: var(--muted); cursor: pointer; font-size: 18px; line-height: 1; padding: 0 2px; flex-shrink: 0; }
  .notif-card-close:hover { color: var(--ink); }